Jason Elder named Client Services Manager

ServiceU is pleased to announce that Jason Elder has been named Manager of Client Services. Jason has been with ServiceU for nearly two years. During this time, he has been instrumental in helping clients set up their merchant accounts for TicketU and TransactU.ServiceU is pleased to announce that Jason Elder has been named Manager of Client Services. Jason has been with ServiceU for nearly two years. During this time, he has been instrumental in helping clients set up their merchant accounts for TicketU and TransactU. In addition, he has gained a solid understanding of all of our products, how they benefit our clients and what questions and concerns our clients have as they work with our software tools. “I am truly honored to be a part of the Client Services team at ServiceU,” he says. “Our team is committed to giving ServiceU clients our personal best each day.  I wasn't on the job three days when I returned home and told my wife how impressed I was with the client-oriented nature of everyone I work with. And, that first impression has only been solidified as I continue to work with this impressive team.” In this new role, Jason will be leading the day-to-day operations of the Client Services team as well as developing strategies to proactively communicate with clients who may need assistance but may not be reaching out to us. “Jason’s previous experience working with church administrators, staff and volunteers has given him insight into the day-to-day operations of the church,” Tim Whitehorn, president and CEO of ServiceU, said. “He understands the challenges that church staff members face and will be able to lead the client services team to better meet those needs. “And, his great attitude and humble spirit are essential qualities for any leader.” Jason received his bachelor’s degree in Biblical Studies from Blue Mountain College and his Masters of Divinity from Golden Gate Seminary in Mill Valley, Calif. Before coming to ServiceU, Jason was a founding leader in a house church network in the San Francisco Bay Area. In 2004, he was brought on staff at Hillside Church, which is in Marin County, just north of San Francisco, where about 2% of the population is Christian. “Churches always face a resource crunch – whether it is financial or personal. I was brought on staff to address those issues. I oversaw an introductory course that clearly communicated historic Christianity in a contextually relevant way and led a budgeting course that would help families stay financial solvent in the second most costly place to live in America.” His top priority was to relieve the volunteer crunch that the church was experiencing. “Our staff knew that if we could pull that off then it would lead to a revitalization of areas of ministry that were the heart and soul of the church.” With the help of friends, lay leaders, and colleagues, they were able to grow the regular volunteer rotation from about 30 to 90 people and successfully complete a capital funds campaign that allowed the church to make major decisions while remaining debt-free, and saw continued growth through conversions and renewed commitment. “It was something bigger than any one person,” he says. When he’s not working, he enjoys the urban life with his wife, Barbara, and their daughter, Violet. “I love the Los Angeles Lakers, documentaries and riding my 1978 Honda motorcycle—rain or shine." Please join us in congratulating Jason in this new position. You may reach him at 901.869.5013 or jelder@serviceu.com.