If you’ve ever worked with or volunteered for a concert, production or performance, you know that selling event tickets is a big job. Managing the box office, organizing the seating, taking the money, balancing the books are just a few of the hassles of selling event tickets. Doing it all manually is time consuming and can make it hard to keep it all straight.
Utilizing an online ticketing software solution is a beneficial and time-saving alternative to eliminate the hassle of selling event tickets.
ServiceU offers an online ticketing solution that helps simplify the entire ticketing process by allowing you to sell tickets online from your website and onsite as well as many tools to improve the way you manage your box office.
Online ticketing gives your church staff members and volunteers greater flexibility while providing your church members and guests with more convenient purchasing and ticket delivery options.
Here’s a look at how TicketU online ticketing software can help eliminate the hassles of selling event tickets.
Hassle #1: We accept only cash or checks!
Solution: Accept multiple payment options from your website
People love to have options. With ServiceU, your church can accept ACH/online checks, debit, and credit cards as payment methods for the purchase of your event tickets. This way, your church members and guests can find the payment option that best meets their needs. This is particularly important to those who no longer carry check books or want to purchase event tickets outside of your church office hours.
Hassle #2: There’s always a long line just before the show starts!
Solution: Provide your patrons more purchasing options
With ServiceU, your patrons can purchase performance tickets 24/7, whether your office hours are open or closed. Many churches encourage their members to purchase tickets online ahead of the event to help reduce the long lines before a performance. And, with ServiceU's online ticketing solution, you can customize your seating charts so that event goers can choose their own seats from your website. Then, you can offer your patrons multiple ticket delivery methods: e-tickets, mail-order, or will-call.
Hassle #3: Our staff members and volunteers are spread so thin! And, there’s so much paper to shuffle!
Solution: Make box office management easy with powerful reporting capabilities
With ServoceU, your staff manages the entire ticketing process: tickets, processes and orders. You don't have to rely on other vendors and you maintain control. When you sign up for our Ticketing solution, you specify which of your staff members and volunteers should have access to the system and the level of access they have. Only these authorized users can access the box office features. Analyze results by event, section, price level and discounts with our sales reports. ServiceU also saves time by collecting all customer information in one place and letting people select their own seats. Your staff will be able to generate customized reports to find just the needed information and make accounting easier. A simple click exports report data into Microsoft Excel as well as other program formats. Our transaction reporting makes reconciliation quick and easy, which will save your staff time and effort. TicketU gives your staff more time and energy to focus on other aspects of the church’s performance and outreach.
Hassle #4: We don’t want our event to get lost in the crowd!
Solution: Make your patrons feel confident with customized ticketing pages for your event
ServiceU Ticketing reflects your brandÑyour website's ticket sales pages, your ticket designs, even your financial statements, giving your patrons more confidence in purchasing online. As part of the standard setup process, our customer support team will help you customize your online ticket sales pages to match the look and feel of your existing website. And, with ServiceU, your ticketing pages show only your events. Your pages will never display events or advertisements from other organizations or venues. This eliminates distraction and helps maximize your ticket sales.
Hassle #5: We don’t have any ‘techies’ to manage this for us or keep it safe
Solution: Feel safe with industry-leading security on our completely hosted solution
You won’t need any extra staff members or volunteers to help you with the technical-side of ServiceU. Because Ticketing is a hosted solution, there’s no programming required, there’s no software to install, maintain or upgrade: all you need is a computer (PC or Mac) with a current web browser. And, you’ll avoid the risks and liabilities of collecting and storing credit card and/or bank account information on your own server. We’ll handle that in our own secure environment. In fact, our Ticketing solution was the first to be recognized by Visa to be compliant with the mandatory security requirements, known as the Payment Card Industry (PCI) Data Security Standard (DSS).