TransactU Makes Online Giving Easier for Aid Sudan Donors and Staff Members

4Sudan is a land of mud huts with little access to clean water and electricity, and her people are in the need of hope and help. Aid Sudan is making a difference in growing strong southern Sudanese communities committed to serving Jesus Christ. Founded in 2000, Aid Sudan is a non-denominational, non-profit organization serving the southern Sudanese in several targeted locations in Sudan and throughout the United States.

Through their work, Aid Sudan engages the Southern Sudanese people in evangelism and discipleship. They enhance Sudanese lives through ministering to human need and empowering Southern Sudanese communities to develop and flourish. Aid Sudan also encourages Southern Sudanese Christians to serve as missionaries to their own people and embraces Southern Sudan and its international partners in striving toward a common goal.

Online giving is easier for donors to support Aid Sudan

Like most pure non-profit organizations, Aid Sudan relies on the ongoing donations from supporters to continue its works.  As the Internet has become more widely used and accepted over the past two decades, online giving has grown to play an essential and vital role for national and international non-profit organizations such as Aid Sudan.

“Online giving is extremely important to Aid Sudan as it allows people to be able to give in a safe and controlled environment,” notes Sarah Thompson, Director of Administration for Aid Sudan. “Online giving is a necessary facet of any non-profit organization as it makes it easier and less time-consuming for most donors.”

Finding the right solution for changing needs

In the summer of 2008, Aid Sudan was urgently seeking a user-friendly solution for online giving, local event registration, and their mission trip application process. Finding a “no hassle” software solution was of utmost importance to the organization.

“At the time, we were using a system that offered solutions for our needs, but we constantly received questions from our donors, event registrants, and mission trip applicants,” says Thompson. “It was time to invest in a system that was both user-friendly and cost effective. In researching solutions used by several large organizations and churches, we learned about ServiceU and it has been a great working relationship ever since.”

A user-friendly tool for staff members and donors

One of the most important aspects that Aid Sudan was searching for in a provider was a way to offer service for all of their users — both on the user’s end, as well as on the back end.

“ServiceU offers solutions for all of our needs,” says Thompson. “On the user’s end, the process was streamlined to eliminate any confusion in online giving or event registration. For our mission trip applications, we were able to produce one template to be used for all of our mission trips — greatly simplifying the process for our staff in these types of inquiries. Since purchasing TransactU, we have received virtually no complaints or negative feedback regarding online processes for giving and event sign-up. The benefits have been two-fold: our staff can spend more time on our mission to aid the Southern Sudanese and our supporters engage in a no-hassle online process. Additionally, the option to schedule recurring gifts gives donors the necessary tools to support Aid Sudan on a consistent basis without being taken away from their busy daily lives.”

Find out more about how TransactU is beneficial to both your staff and your patrons!

To learn more about Aid Sudan, visit their website at www.aidsudan.org.1

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