As we said in our last issue, we feel that our ServiceU support team is second-to-none. In continuing the series, we would like you to meet Spencer Crihfield, one of our outstanding Technical Support Specialists for TicketU.
Spencer plays an important role in helping new and current clients set up their online ticketing events with TicketU. In addition, he helps his clients determine the best approach to selling their tickets online.
“This process can be something as simple as answering basic questions to helping them create an event from the ground up along with design and implementation to their website.”
It is this variety that keeps Spencer hopping.
“In a single day, I get to spend time designing ideas in Photoshop, talking on the phone, and implementing web code so that events will be live on our client’s website for their opening events.”
It is this “can do” attitude that sets Spencer and the other ServiceU team members apart from the crowd. “Our support team ROCKS. We not only know PHP, CSS, and other computer lingo, but we also know Frisbee, bikes, music, and science fiction. All of this extra knowledge gives you a better-rounded support experience.”
Coming from a very strict corporate environment, Spencer is impressed with the way he and his ServiceU teammates get to help clients. “I was amazed to see a group where each person was taking initiative in their own right to get the job done on a daily basis. The freedom that a company like ServiceU gives you makes it much easier to get the job done with a smile on your face.”
So, what’s next on Spencer’s ‘to do’ list at ServiceU?
“That’s TOP SECRET. I’ll let you know when my crate from ACME arrives.”
Until then, Spencer and Danielle, his wife of three years, are happily married and raising their first German shepherd together. “We also have a cat to help simulate the relationship that only siblings can have. If they make it out in one piece, we are planning on having lots of kids.”