Do you think Google™ Chrome is cool? Would you rather use the browser that came with your Mac®? Are you trying to push the limits of your PDA? If you can answer yes to any of these questions then you will probably be excited to know that you can now log into the ServiceU system with an unsupported browser. Yes, you read that correctly. I can almost hear the cheers while I type.
For a long time ServiceU has resisted allowing browsers other than Internet Explorer® and Firefox™ mostly because of known compatibility issues. Years ago I can remember testing Safari® in the ServiceU system and some of the weirdest things would happen, such as empty drop down menus and weird formatting on pages. The times have changed and so have internet browsers and ServiceU.
Here is how it will work: ServiceU officially supports Internet Explorer® and Firefox® as approved browsers. Although you will be able to log into ServiceU with an unsupported browser, you may find problems related to that browser. If you do find a problem, you are welcome to let us know about it; however, if the problem is related to the browser, the only solution we can offer will be to use a supported browser.
We have already been doing our homework here in support and this is what we have found so far:
- Google™ Chrome, no known bugs in EventU and TransactU
- Safari® for desktops, no known bugs in EventU and TransactU, but possible issues in TicketU with bar codes.
- Opera© for desktops, no known bugs in EventU and TransactU
- Safari® for the IPhone® has a problem with the second tier of menus, but you can still get around
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