As we said in our last issue, we feel that our ServiceU support team is second-to-none. In continuing the series, we would like you to meet Spencer Crihfield, one of our outstanding Technical Support Specialists for TicketU.
Spencer plays an important role in helping new and current clients set up their online ticketing events with TicketU. [...]
Apr
2
2009
2
2009
Meet Spencer Crihfield, Technical Support Specialist for TicketU.
Mar
4
2009
4
2009
Meet Kimberly: The Voice of Our Training Videos and Support Superstar
At ServiceU, we feel that our support team is a valuable resource for you to call upon. In fact, we have been told by many of you that our support is the thing that you like most about us.
For the next several issues of the UNews, we would like to introduce you to our technical [...]
Mar
4
2009
4
2009
Chapelwood UMC Experiences Support Success
If you’ve ever asked one of our customers what makes ServiceU stand out in the industry, you’d probably hear: “Their support, hands down!” Hopefully, you agree!
Colleen Lingle, the financial assistant for Chapelwood United Methodist Church in Houston, Texas, certainly does. She feels that ServiceU was a good choice in helping to meet her church’s needs. [...]
Nov
21
2008
21
2008
December Webinars
This December, I will be running the ever-popular webinar entitle“EventU: New User Training.” This webinar is targeted to users that have little or no experience with EventU, our event, facilities and resource scheduling software. This will be a great way for administrators to help get new users up to speed quickly and to lessen time spent in training. [...]
Oct
9
2008
9
2008
Using the System – Best Practices for ServiceU Products, Part 1
As ServiceU Support representatives, our job is to assist you, our customer, with any technical difficulties you may experience while using the system. In addition to our technical support roles, we also act as consultants; providing guidance for best practices and the most effective use of TransactU, along with the rest of the ServiceU product family. [...]