What does this mean?
2 things:

• If you use I.E.6, you will see the un-supported browser page which will tell you that your browser is not supported.
• We will likely not fix bugs related to I.E.6.

Reasons to upgrade

• I.E.7 and I.E.8 work better, seriously! Unless your computer is so old that your operating system has problems with the new versions, you will like the newer versions better, I know I do.
• I.E.6 is not as secure. There have been many recent events that have made it to national news involving I.E.6 hacks.
• PCWorld says I.E.6 is one of – The 25 worst tech products of all time.
• techradar.com – YouTube to stop support of I.E.6.
• cnet news – Google phasing out support for I.E.6.

Upgrade to I.E.8
Upgrade to Firefox

Brian Robison
Support Manager

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For a long time ServiceU has resisted allowing browsers other than Internet Explorer® and Firefox™ mostly because of known compatibility issues.  Years ago I can remember testing Safari® in the ServiceU system and some of the weirdest things would happen, such as empty drop down menus and weird formatting on pages.   The times have changed and so have internet browsers and ServiceU.

Here is how it will work:  ServiceU officially supports Internet Explorer® and Firefox® as approved browsers.  Although you will be able to log into ServiceU with an unsupported browser, you may find problems related to that browser.  If you do find a problem, you are welcome to let us know about it; however, if the problem is related to the browser, the only solution we can offer will be to use a supported browser.

We have already been doing our homework here in support and this is what we have found so far:

1. Google™ Chrome, no known bugs in EventU and TransactU
2. Safari® for desktops, no known bugs in EventU and TransactU, but possible issues in TicketU with bar codes.
3. Opera© for desktops, no known bugs in EventU and TransactU
4. Safari® for the IPhone® has a problem with the second tier of menus, but you can still get around

All brand names or trademarks or registered trademarks used in this website are the property of their respective holders.

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EventU Green™  interfaces with your HVAC system to get your room cooled or heated to the perfect temperature for every event. It turns the system on in time to reach the right temperature before the event starts––and it turns the system off automatically when the event is over.

With EventU Green™ you can:

• Reduce labor and utility costs
• Ensure that events are always temperature-perfect
• Help the environment by saving energy

Manage events and HVAC with a single calendar
EventU Green™  integrates directly with EventU™ , so you can manage your event schedule and room temperatures from within the same calendar system. When you schedule an event, you can set up temperature controls at the same time, ensuring that everything will be taken care of automatically.

No more calls to the facility manager
Because EventU Green™  is integrated with your event calendar, the heating and air-conditioning automatically come on in time for the room to reach the right temperature before the event begins. No more thermostats to adjust, and no more calls to the facility manager asking him to “turn on” and “turn off” the HVAC for events.

Reduce energy costs by 10-20% or more
By controlling the thermostat automatically, you minimize unnecessary expense for heating or cooling rooms that are not being used. Intelligent start-up and shutdown buffers keep zones running efficiently and economically throughout the day – if you have two events in the same HVAC zone that are two hours apart, EventU Green™  will automatically adjust and manage the HVAC to avoid costly temperature swings.

Event changes? HVAC updates automatically
When an event changes or is cancelled, you simply make the schedule change in EventU™  and the system automatically adjusts the HVAC controls. You won’t waste money heating or cooling an empty room.

Ensure comfort
With EventU Green™ you can gain real-time control of all HVAC zones for an entire campus, church or facility. You have confidence that every room is the proper temperature for each event – with substantially less effort and labor.

Call us at 866.709.7426, and we’ll help you learn more about how EventU™ and EventU Green™ work together to automatically control room temperature for your events.

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What do I use this feature for?
TransactU’s Attachment Feature is very handy to have when events, such as Vacation Bible Schools, require parents to read a liability form. It is also useful for adding maps and directions, permission slips, photos or logos to your online event registration pages. Some of our clients also use it to attach the first lesson of a Bible Study.
As you enter in the registration information for the event, you will come to an Attachments field where you can attach documents to your event registration form.

Use the Attachment Feature in Three Easy Steps:
1. First, decide what file you want to attach to your registration form. You will be given a chance to enter the title or name of the document. This is the name of the document your registrants will see.
2. Select how the attachment will be displayed. You will be given three choices to select from:
• Show on Form: This option is selected when you want to display a photo or logo below the questions on your event registration form. Simply select this option and upload image files such as JPEGs and GIFs. This is a great way to include the event logo or artwork on the registration form.
• Link on Form: This option is selected when you want to attach non-image files such as Word, Excel and PDF. This is a very useful way to include maps or directions on your event forms. Your attachment will display as a link on the registration form. When registrants click on your link, the document will open in a new window and can then be printed or saved.
• Required Registration Document: This option is selected when you want to require the user to view the document before registration is permitted. In other words, registration cannot be completed without reading this document. This is a great way to make sure parents see the permission slips and release forms. Many of our clients ask the registrants to sign the form and return the form back to the office. Please note: Once users view the form, they may continue with registration. You should consult with your legal advisor as to whether or not your must require a signed liability form.
3. Attach the forms to the event registration: It’s easy! Follow these simple steps… it’s just like adding an attachment to your email.
• Select the Browse button to find the file on your computer.
• Select Upload Attachment to save the file. (The system will allow you to upload any file types, as long as the file size is less than 500KB.)
• Select the Finish button to complete the form.

All done?
You can upload up to 10 attachments to each registration form. Once you have finished adding your attachments, click “Next” and continue developing your event registration page. If you have any questions on how to use the Attachment Feature,please contact one of our Technical Support Representatives at 901-869-5001. We’ll be glad to walk you through this useful feature.

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